About the role
As a Human Resources People Operations Specialist you will be a trusted partner in recruitment, I-9 compliance, and employee onboarding. You will work across departments to research and resolve questions and issues and you will help shape how we work to make things better.
This is a hybrid role - on-site in Westbrook on Tuesdays and Wednesdays each week
Why this role matters
This role plays a key part in keeping employee data accurate, compliant, and reliable. Your work ensures that transactions, I-9 records, and recruitment documentation are handled correctly, and confidentially, which protects both the company and the people it employs. You will also have a hand in improving the processes behind that work.
In this role
- You will receive transaction information and other information from related departments, outside vendors, and others. This work may be call center based.
- You will input data into systems and databases according to established guidelines and procedures, and contact related departments, employees, customers, vendors, and others as needed to clarify information.
- You will audit, validate, and reconcile data for accuracy to ensure adherence to established policies, resolving discrepancies, making corrections as needed and recommending process improvements that make this work scalable, faster, and more reliable
- You will assist with background checks, offer letters, relocation processes, and other recruitment activities.
- You will maintain I-9s for all current U.S. employees, track expiring I-9s, follow up with employees to update documentation, and conduct I-9 audits.
- You will respond to and research questions and issues, and communicate with related departments, employees, customers, vendors, and others to exchange information.
- You will consult and interpret appropriate policies to resolve issues.
- You will train employees and others as needed.
- You will prepare and present reports as needed.
What you need to succeed
- High school degree or equivalent combination of education and experience.
- Workday and/or ServiceNow experience preferred.
- Knowledge of HR functions.
- Detail oriented with a high degree of accuracy and a strong commitment to confidentiality.
- Strong time management skills with the ability to prioritize tasks with tight deadlines.
- Able to work both individually and as a team player.
- Strong analytical and problem-solving skills with a drive to find better ways of working.
- Strong verbal and written communication skills.
- Able to work in a fast-paced, time-critical environment.
- Able to work with a variety of systems and databases, including Microsoft Office, Workday, and ServiceNow.
- Good customer service skills, with the ability to exchange information with a wide variety of people.
- Organized, with the ability to multi-task.
- Extensive sitting, standing, and computer use.
- Willingness to travel occasionally.
- Able to work in a general office environment with normal office noise and occasional moderate noise.
What you can expect from us
- Hourly rates targeting: $ 27/hour with flexibility based on experience
- Opportunity for annual cash bonus
- Health / Dental / Vision Benefits Day-One
- 5% matching 401k
- Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!
Why Idexx
We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease.
We have customers in over 175 countries and a collaborative global workforce. Our culture embraces challenges and encourages learning and discovery. At IDEXX, you’ll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
If meaningful work and a sense of purpose are at the top of your list, you’ll find it here.
Let’s pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
